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Buy online safely and securely with money-back guarantee.
All you have to do is 1) To place your order click on the items you want to buy and add them to the shopping cart and choose your delivery method, 2) check out when your order is complete, and 3) pay for the order.
You will be sent an order confirmation by email and then a despatch notification when the order is despatched.
The product categories and a link to the Home page are at the top of every page on the left, and links to View Cart and Checkout are on the right.
Should you require any assistance or if you are new to shopping online please see our ‘Shop Online’ section below where you can find help with ordering.
Please contact us if you have any questions or queries concerning our products or services. Our Contact Us page is on the left of every page in the information box.
A word about our packaging…
Our jewellery and Pina scarves come in a free presentation box made from 100% recycled boxboard with a content of 90% post consumer waste.
We and our producer groups are environmentally responsible, and as standard we recycle and re-use the packaging we receive in the UK and from the Philippines to pack your order, whenever possible.
Click on the product pictures or names of the items you want to purchase, select the size and colour from the drop down menu if these options are available and then click the Add to Cart button, which is immediately below Our Price at the bottom of the page.
Where items are available in different sizes and prices, Our Price will automatically update to show the corresponding price when you make your selection from the drop down menu.
A summary of Your Shopping Cart is displayed every time you add an item to it. From here you get the chance to confirm that what you have bought is correct, and easily remove any unwanted items, which will help prevent incorrect orders being placed
If more than one single item is required (e.g. 4 placemats), you can change the quantity from here and then click on the Update Cart button, which will automatically multiply the price by the number you enter, and save you from having to add the items individually.
When you have finished shopping please select your required Delivery Method, which will automatically show the cost of your chosen delivery method and add it to the items you want purchase, and then you can Checkout.
See the Delivery section below for UK Delivery Methods and costs.
Orders outside of the UK
For orders placed from outside of the UK we are only able to accept payments made by credit card through our website and deliver to your billing address.
Please ensure you check the postal costs first, before placing your order. (See International Delivery options in the Delivery section below).
Check out by clicking on Checkout in the black rectangular box or using  where you can sign in to your Google account or enter your details to create a Google account to complete your purchase.
If you use the Checkout box simply enter your email address and password and click on the Continue with Checkout button and then enter your billing and delivery details and click the Continue button.
If you decide to shop with us again you will only need to enter your login details without having to enter all of your other details again. We haven’t made it mandatory for you to provide us with your contact telephone number, but in the event of a problem, this may help us to rectify the matter more quickly. All fields marked with * are mandatory.
You will then be taken to the Order Summary page and Payment Options where you can select your preferred payment method and have the option to use  or  , or pay by bank transfer or cheque.
You can pay online safely and securely using your credit/debit card via
Visa – MasterCard - American Express - Maestro/Switch - Solo – Delta - Visa Electron – JCB – Diners Club
 We do not receive or hold your credit card details. All credit card transactions processed are via our web hosting company and are fully SSL encrypted and secure and we guarantee that every transaction you make at our shop will be 100% safe.
 To test the security of this site simply right-click your mouse button and go to 'Properties' when you reach the 'Enter Your Credit Card Number' section on the order form and you will see the following connection:
TLS 1.0, AES with 128 bit encryption (High); RSA with 1024 bit exchange
(This is proof of VeriSign Secured certification)
When you reach the transaction stage you can also ensure that the web page is secure by checking that the page prefix https:// is showing in the address bar of your browser.
You can also make payment by BACS bank transfer or cheque.
If you choose to pay via bank transfer (BACS) just select this method to complete your order and our bank details will be shown, and then contact your bank to arrange the transfer of the payment to our account. Please ensure you reference your order number.
If you prefer to pay by cheque just select this method to complete your order and post your cheque to us, made payable to amba nature. Please ensure you quote your order number on the reverse of the cheque. We can only accept cheques drawn on a UK bank account.
*Please note:
We can accept credit and debit card payments and payments made by bank transfer (BACS) or cheque for orders placed online.
For orders placed by email, telephone or post, we can only accept payment by bank transfer (BACS) or cheque.
Customer Services
United Kingdom
(Including Channel Islands, Isle of Man and Northern Ireland)
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Delivery Method
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Cost
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Estimated Delivery Time
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Standard
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£3.95
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3 to 5 days after despatch
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Next Day
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£5.95
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Next day (not including Sat or Sun) if order is placed before 3pm Mon to Fri.
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We will endeavour to despatch your order within 3 to 4 working days of receiving your payment, usually same day or next, although at times of high demand we cannot guarantee this. If there is any delay we will email you to let you know when it will be dispatched. If delivery of your order is urgent please contact us.
Deliveries to the Channel Islands and Isle of Man may be subject to delays due to Customs checks.
For customers in the Channel Islands, when you receive your package you will be responsible for any Customs fees and import duties that may be due.
A signature is required for next day delivery so please ensure that someone will be in at the delivery address provided when the parcel is delivered.
International Delivery
There are two international postal regions, Western Europe and Rest of World, and two delivery options for each region, one for lighter products and one for orders that include Nito placemats, which are the heavier of our products.
Only select the ‘Light’ delivery option if your order does not include any Nito placemats.
If your order does include Nito placemats ensure you select the ‘Standard’ delivery option, otherwise it will be declined and cancelled, and your money will be refunded and the order will need to be placed again.
A list of the countries in Western Europe is below the international delivery options. All other countries come under Rest of World.
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International Delivery Options
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Cost
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Estimated Delivery Time
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Western Europe Light
For orders without Nito placemats.
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£5.95
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3 - 5 days after despatch.
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Western Europe Standard
For orders that include Nito placemats.
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£14.50
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3 - 5 days after despatch.
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Rest of World Light
For orders without Nito placemats.
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£10.75
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5 - 7 days after despatch.
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Rest of World Standard
For orders that include Nito placemats.
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£24.45
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5 - 7 days after despatch.
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Western Europe
Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, The Netherlands, France (inc Corsica and Monaco), Germany, Greece, Greenland, Iceland, Ireland (Republic), Italy (inc San Marino and Vatican City), Luxembourg, Norway (inc Spitzbergen), Portugal (inc The Azores and Madeira), Spain (inc Canary Islands), Sweden, Switzerland (inc Liechtenstein).
When you receive your package you will be responsible for any Customs fees and import duties that may be due in the country it is sent to.
For orders placed from outside of the UK we are only able to accept payments made by credit card through our website and deliver to your billing address.
amba nature guarantee
We focus on sourcing quality fair trade products and we and our partner producers want you to be completely happy and satisfied with your purchases. We realise that when making a purchase from an online shop, that it’s possible that the product you receive may sometimes not be reflected well on the website you bought it from.
If you are not satisfied with any of the items you ordered, simply return it to us with the advice note invoice for a prompt and courteous refund, or exchange it for a replacement. On the back of the advice note invoice please tell us why you are the returning the item, so that we rectify the matter quickly.
We are unable to refund the cost of returning the goods to us, but the postal charge for sending a replacement to you is free.
When returning an item we recommend that you use a registered postal service and obtain proof of postage, so you that you can make a claim if the parcel is lost.
A number of our products are limited meaning there may only be one or two of those items, and all offers are subject to availability and while stocks last. If a product is out of stock it will remain showing on the website with Sorry, this item is out of stock in place of Our Price at the bottom of the page.
Trade accounts are only available to registered retail outlets.
We’d like to make friends with people who care about what we do, and as well as selling from our online shop we’re looking to reach other similarly motivated retail outlets with a view to converting them into being long-term buyers of fair trade products, and our beautiful and stylish fair trade homeware and gorgeous jewellery and accessories are available at trade prices to high street and internet retail shops to compliment and enhance your existing product ranges.
If you would like to apply for a retailer trade account please contact us on 01702 471131 or email us at trade@ambanature.co.uk, and provide us with your business and contact name and details or complete the MailForm on our Contact Us page.
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