The product categories and a link to the Home page are at the top of every page on the left, and links to View Cart and Checkout are on the right.
A word about our packaging
Ordering
Checking Out
Ways to Pay
Delivery
Returns and Exchanges
Product Availability
For high street and internet retail outlets
A word about our packaging…
Our jewellery and Pina scarves come in a free presentation box made from 100% recycled boxboard with a content of 90% post consumer waste.
We and our producer groups are environmentally responsible, and as standard we recycle and re-use the packaging we receive in the UK and from the Philippines to pack your order, whenever possible.
If you would prefer not to receive jewellery and scarf items in re-used packaging materials as the outer packaging, please just check the No box before clicking on the Continue button, when you check out.
Ordering
Click on the product picture or name of the item you want to purchase, select the size and colour from the drop down menu if these options are available and then click the Add to Cart button, which is immediately below Our Price at the bottom of the page.
Where items are available in different sizes and prices, Our Price will automatically update to show the corresponding price when you make your selection from the drop down menu.
A summary of Your Shopping Cart is displayed every time you add an item to it. From here you get the chance to confirm that what you have bought is correct, and easily remove any unwanted items, which will help prevent incorrect orders being placed
If more than one single item is required (e.g. 4 placemats), you can manually change the quantity from here (click on the Update Cart box afterwards), which will automatically multiply the price by the number you enter, and save you from having to add the items to your cart individually.
You can choose to Continue Shopping or, once you have completed your purchases and are happy with everything in Your Shopping Cart, you can select your Delivery Method, which will automatically show the cost of your chosen delivery method and add it to the items you want purchase, and then you can Checkout.
Orders outside of the UK
For orders placed from outside of the UK we are only able to accept payments made by credit card through our website and deliver to your billing address.
Please ensure you check our postal and courier details and prices first, before placing your order (see International Standard Delivery below) otherwise, if you cancel your order and require a refund, the payment gateway you used to pay for your order, i.e. Google Checkout, Moneybookers, Nochex and PayPal may deduct payment fees or we may have to deduct bank charges, and you might not receive the whole amount that you paid, when we return your money to you.
Checking Out
You can check out by clicking on Checkout in the black rectangular box or by using the Google Checkout button, just below.
If you use the Checkout box simply enter your email address and password and click on the Continue with Checkout button and then enter your billing and delivery details and click the Continue button.
If you decide to shop with us again you will only need to enter your login details without having to enter all of your other details again.
*Please note: A signature will be required for next day delivery so please ensure that someone will be in at the delivery address provided when the parcel is delivered.
We haven’t made it mandatory for you to provide us with your contact telephone number, but in the event of a problem, this may help us to rectify the matter more quickly. All fields marked with * are mandatory.
Then just let us know whether you are happy to receive jewellery and scarf items in re-used packaging materials as the outer packaging. If you would prefer not to, please just click the No box before clicking the Continue button. All other products are in a wide range of shapes and sizes and we manually cut and make the boxes to fit the order using the packaging we receive.
You will then be taken to the Order Summary page and Payment Options where you can select your preferred payment method.
If you checkout using Google Checkout you can sign in to your Google account or enter your details to create a Google Account to complete your purchase.
Ways to Pay
You can pay online easily and securely using your credit/debit card via Moneybookers, Nochex and PayPal or using Google Checkout. You can also make payment by BACS bank transfer or cheque.
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